What Our Patients Tell Us
This was Jackie's Experience - Hello l would like to thank Peaks to Primary Care for being there when l needed them. My experience has been wonderful. l would also like to thank my Social Worker, Tracy Silberer, for who has been there for me when l most needed it. Tracy has been a life line to me. Her warm and caring support has got me through some very difficult times as well as guided me to get help in all other resources that l needed. Tracy truly is a very compassionate caring person who truly cares for all people no matter who they are. For that l thank her.
Here is Susan's Story - "The tools shown to me by the programs offered have helped me move forward in a positive way. Social work gets you through the red tape and the awesome support they provide. I have also needed help with Mental Health. Truly grateful for these programs. I don't know where I would be now. I do wish for people to get the help they need and not feel bad for asking. (Nothing wrong with reaching out). My Story started in 2017, My doctor was a connecting factor to get me the overall help, mentally and physically. I call this team work. Caring and using all tools to help the client. Thank you to my Team - Dr. Somerville, Tracy (Social Worker), Lisa (Mental Health) and many numerous specialists."
Kathy & Mike's Experience was: "Very good, challenging. We both had recently semi-retired & boy did we need an improvement in both our diet and the amount of exercises we did. Prompted by our Family Doctor, Dr. Nel at the Wild Rose Clinic. We ended up in the Change Program here the P2P PCN in Olds. Our PCN Nurse Cheryl, Exercise Specialist Greg & Dietician Sharon were very helpful to teach us many new concepts, exercise & diet plans & encourage us to follow a new path. (As we were on the wrong one prior to starting the Change Program). Kathy was able to be on less medication & both of us benefited from some loss of weight and greater endurance. We can now run/walk a little faster when doing our farm chores. Thank you to Olds PCN for this opportunity."
Don was excited to tell us "It was my privilege to participate in the Happiness Basics 7 week program. I found the course material very informative and rewarding. It has changed my life for the positive. The instructors were amazing providing personal everyday examples. There was laughter and enjoyment every class wanting you attend all classes. The instructors allowed & encouraged full class participaction. I would recommend this program to everyone. I started the walking program last week and it is great too.
Laura told us "Helpful course whether you are struggling long term or need some renewed perspective. The skills presented in the workbook is helpful to implement & work into your day to day life.
Leona shared her experience "Kerri & Colleen were so genuine, warm & caring. They made me feels so welcome & that all of the skills were really achievable. The Happiness Basics Class was really great. It was presented in such an approachable way & I had a lot of fun."
Adam told us this about his experience with the PCN Team: "The PCN has been an amazing experience. Everyone I have worked with and interacted with has shown the highest levels of respect and care for me and have helped me get to where I am today”.
Linda found that Greg was very helpful. The guidelines and encouragement have helped Linda to continue on in her program. Linda is grateful for such a program that will help her rebuild her weakened bones.
Gail told us about her story: “In December 2016 I left my doctor’s office with a prescription for diabetes, and an appointment to meet with Colleen [PCN Registered Nurse]. After my first meeting with Colleen, I left her office with a glimmer of hope that there was lots that we could change with diet/exercise. I never filled that prescription. After 3 months of sessions with Colleen and [changing my diet] I was so excited to hear the good news. My blood sugar level had dropped from 8 to 6.3. Wow!...the services provided by the Primary Care Network and the pleasure of meeting with Colleen have been fabulous. We can all be proud of our success.”
Jodi said this about the PCN: “I was recently diagnosed with spinal stenosis and I wanted to treat it without painkillers. My family doctor referred me to Greg [PCN Exercise Specialist] – I met with Greg 3 times…Greg developed a program that will have a positive impact on my condition. When first diagnosed, I was very upset that I could not do a lot of my exercises. I was “down in the dumps”. Greg gave me the confidence to continue with a lot of of my exercises and I know I can manage my condition. I found Greg to be very knowledgeable and patient. I was so very impressed with him!”
Lindsay shared her experience: “Everyone I worked with who assisted me during my second pregnancy was so professional and a delight to work with. It was really nice to go to the clinic and know it was dedicated to pregnant or new moms. I enjoyed seeing all the physicians and knew they had mine and the baby’s health at the upmost importance. I knew I was in good hands."
This is John’s story: “My experience with my Social Worker Bev has been excellent. She has supported me at every turn. Bev coordinated the support groups necessary for my recovery. Her guidance and caring has enabled me to start the process of living again."
Allison relayed her story to us: “I was referred to Greg [PCN Exercise Specialist] by Dr. Landsbergen. Greg suggested I try urban poling. I invested in urban poles for myself and my husband. Now I absolutely love them, I notice an improvement in my balance, improved muscle tone in my arms, back and abs, and I have more energy. I have now joined a walking group: 6-7km, 3 times a week. Because others have seen how my overall well-being has improved, two others have purchased the poles.”
Kerrie told us this about our PCN Low Risk Maternity Clinic: The PCN is a really comforting place to come see the most trusted doctors for such an important stepping stone in my life….making sure our children come into the world in the safest and most healthy manner possible.”
Kelly was enthusiastic to tell us her story: “I cannot brag enough about the qualified, dedicated professional, caring people that work as our PCN team in Olds. Colleen [PCN Registered Nurse] and I have regularly scheduled visits and she has helped me learn lots of useful information. She has always been supportive. Kerri [PCN Social Worker] is the easiest person to talk to….a very helpful and resourceful person. Greg [PCN Exercise Specialist] is truly invested in his client’s progress…a great motivator. He makes exercise fun. Greg started a walking class on Tuesdays which I attend. Tuesdays are my favorite day of the week.”
This is Cane's story: “My experience is excellent. If it was not for the Primary Care Network and especially Cheryl the RN, I could not have achieved my goals that efficiently and quickly. I was so fortunate that [my family physician] recognized my problem and referred me so quickly. Also I started seeing the Exercise Specialist already. At my first visit, he gave me tips that I would never thought of on my own. I am so grateful that such a service is available and hope it always will be there. Good job!”
Dennis, a pre-diabetic, was referred to our Peaks to Prairies Chronic Disease Registered Nurse at the Wild Rose Medical Centre. After his first consultation with Cheryl, he had resolved to cut out sugars such as candy and to be more proactive in checking the sugar content in items at the grocery store. Dennis told us that Cheryl inspired him, and really “turned on the light bulb for him”!
Christina had an appointment with Irma when she was 13 weeks pregnant with her fifth pregnancy. Christina tells us: “Irma helped me so much during my pregnancy.….I think the Peaks to Prairies PCN Program is an amazing program to have for Women & Infant Health. I honestly don’t know how I would have coped if I didn’t have Irma available to me during my pregnancy. I am so incredibly thankful that she is at the clinics in Sundre. We are so lucky to have her!!!”
A family physician in Sundre referred a patient with a new cancer diagnosis to Bev, our PCN Social Worker. Bev encouraged the individual to join the Cancer Support Group in Sundre, which she co-facilitates. That person told us that “our fearless leader Bev, is an excellent listener and makes new suggestions as to where and how to find more help…I wish more people would try this as it is informative and fun. The group is very open minded and seriously interested in you and your problems during recovery”.
Margaret shared this with us: “My story begins after surgery….It begins when I took my first step into the [Sundre] Cancer Support Group. It is a story of discovery, recovery and survival. Listening to other cancer patients share their stories and feelings had such a powerful healing effect! I am very grateful for the deep bonds of caring, concern and friendship we have developed for each other under the leadership of Bev”.
Susan wrote to us about her experience with the Cancer Support Group in Sundre: “Finally we had a safe place to discuss our fears, discuss things that were too upsetting to discuss with family. We had a safe place for discussion…..Our facilitators are great and have good ideas. They keep us on track and have good ideas for battling the anxiety of cancer. Kudos and hugs to our facilitators!”